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Policies

Clear rules, easier decisions.

Review the policy that applies before confirming a journey or service.

Terms of servicePortal access, booking responsibilities and acceptable use →Privacy policyHow identity, booking, payment and support information is handled →Cancellation policyEligibility, deductions, partial cancellation and refunds →

A dated trip, offer, owner or service may have additional rules. The specific policy shown during booking takes priority where it is more detailed.